The implementation of ISO 18587, which standardizes the post-editing process for machine-generated translations, can be a significant challenge for many translation services companies. While the benefits of such certification—such as increased quality and consistency—are undeniable, there are several hurdles that must be overcome. In this article, we highlight the top challenges of implementing ISO 18587 and offer solutions for successfully overcoming them.
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Understanding and Acceptance of the Standard
Challenge: The ISO 18587 standard is comprehensive and complex. Achieving complete understanding and acceptance of the standard by all employees can be time-consuming and difficult.
Solution: Training and workshops are crucial. Invest in comprehensive training programs to ensure all employees understand the requirements and benefits of the standard. An internal ISO 18587 expert can act as a point of contact and provide ongoing support.
Adapting Existing Processes
Challenge: Integrating ISO 18587 may require significant changes to existing work processes and workflows, which can lead to resistance and confusion.
Solution: Conduct a thorough process analysis and develop a detailed implementation plan. A phased approach that considers existing processes and gradually introduces adjustments can facilitate the transition.
Training and Development of Employees
Challenge: Machine translation post-editing requires specialized skills and knowledge. Not all translators have the necessary competencies.
Quality Control and Assurance
Challenge: Compliance with ISO 18587 quality standards requires strict control mechanisms that are not always easy to implement.
Solution: Develop a robust quality assurance system that includes regular reviews and audits. Establish clear quality indicators and measurement methods to ensure compliance with the standard. Continuous feedback and improvement measures are also crucial.
Technological Requirements
Challenge: The ISO 18587 standard may require the use of specific technologies and tools that are not available in every company.
Solution: Evaluate existing technologies and identify necessary upgrades or new tools. Invest in modern translation technologies and post-editing software that meet ISO 18587 requirements. Training on how to use these technologies is also important.
Cost and Resource Management
Challenge: Implementing ISO 18587 can involve significant costs and resource commitment.
Solution: Develop a realistic budget and resource plan that covers all aspects of implementation. Ensure you weigh the long-term benefits of certification against the initial costs. A phased implementation can help spread costs and minimize the burden.