More Success as a Translation Service Provider with an
ISO 17100 Certification
There are international quality standards for service companies that offer translations. These are defined, among others, in ISO 17100. You can choose to be certified on a voluntary basis according to the ISO 17100 standard. As a recognized certification body, we help you improve your chances in tenders and stand out from the competition. Competition among translation agencies is strong. The number of providers is constantly growing, increasing the pressure on your business. To position yourself more effectively, you need a clear demonstration of the quality of your services.
Confirmation of your translation quality
Today, customers are no longer satisfied with reviews and recommendations alone. With a certification according to the DIN ISO 17100 standard, you can guarantee your customers the highest standards, verified by an independent body.
We support you throughout the certification process. Arrange a non-binding consultation today.
What is the ISO 17100 standard?
The ISO 17100 standard is a globally recognized quality standard for translation service providers (LSP – Language Service Providers). It is designed to ensure high-quality translations based on clearly defined and transparent standards. Since 2015, it has replaced the previously applicable DIN EN 15038, which was only used within the EU, with an international standard. This makes the new certificate globally valid and recognized.
ISO 17100 specifies in detail the requirements a translation service provider must meet, as well as the processes and procedures that must be followed. It consists of several areas:
Certification of ISO 17100 translation services always involves a comparison between target and actual states. Internal processes, from the first customer call to issuing the invoice, must be structured and standardized. In the second step, it is then verified whether these rules are actually followed.
What is checked during ISO 17100 certification?
During the DIN ISO 17100 audit, we review your existing processes and procedures for your translations together with you.
The following areas are examined in detail during certification:
What advantages does certification offer for LSPs?
There are three key advantages for you as a translation service provider:
- You can demonstrate your quality standards to your customers.
- You have an advantage over the competition.
- You optimize your internal processes and become more efficient.
The internationalization of standard regulations now allows you to offer ISO 17100 translation globally. As a certified translation service provider, you are able to objectively demonstrate your quality to customers. This builds trust in your services. Decision-makers have a better basis for choosing you as a translation service provider.
In competition, you can use the certification seal in all advertising and marketing activities. This gives you an advantage over competitors who do not want to invest in certification. In tenders, you can convincingly demonstrate that you comply with verified standards.
Since workflows and processes in your company are analyzed and optimized during the certification process, quality and efficiency improve automatically. You reduce costs, use your resources more effectively, and are able to consistently deliver high-quality translations.
How We Help You
We are the recognized Swiss certification body for language services. Our team brings many years of experience with ISO 17100:2015 and other standards into our collaboration with you. The audits we conduct comply with both international and Swiss regulations. In cooperation with experienced certification partners, we also offer combined certifications, for example with ISO 9001 or customer satisfaction.
With an ISO 17100 Certification, you can
- build trust with your customers,
- demonstrate the highest quality standards,
- improve your chances in tenders,
- demonstrate professionalism to large companies and other clients and
- improve internal processes, procedures, and performance.
Don’t wait for your competitors to get certified—start the process today. We will be happy to advise you on the requirements and how the audit process works in detail.
You can reach us by phone at +41 44 552 66 19 or send an email to Mr. Markus Kukla, Head of the Certification Body. We look forward to hearing from you.
ou can reach us by phone at +41 44 552 66 17 or send an email to Mr. Markus Kukla, Head of the Certification Body. We look forward to your valued inquiry!
Brief Note on DIN EN ISO 17100
The DIN EN ISO 17100 standard (or simply ISO 17100) is a globally valid standard for certifying translation service providers (LSPs) and a guarantee of high-quality translation. As a consistent extension of DIN EN 15038, which was harmonized across Europe until 2015, DIN EN ISO 17100 is the recognized international ISO standard for certification. The meaning of ISO refers to the International Organization for Standardization, which develops international standards. The abbreviation EN is assigned to a standard once it is recognized by the European Committee for Standardization. When an EN standard is adopted by a national standards body into national regulations, it also gains the status of a national standard (DIN = German Institute for Standardization).
Is there a certification for machine translation (MT)?
Aspects of machine translation (MT) and post-editing are covered in the DIN EN ISO 18587 standard, which forms a consistent pair with ISO 17100 and can be certified together.
Where can I find in-depth information on DIN EN ISO 9001 and DIN EN ISO 17100?
In contrast to DIN EN ISO 9001, ISO 17100 does not aim to represent a complete management system. A comparison of the scope of coverage between DIN EN ISO 9001 and DIN EN ISO 17100 can be found in our eBook «ISO 1700 – Translating with a System».