The certification body organizes all aspects of the LinquaCert quality management system based on the international accreditation standard ISO / IEC 17021. The certification body guarantees impartiality in carrying out certification activities and eliminates potential conflicts of interest.
Structure and roles are documented in a process model. Functions with tasks, responsibilities, and authorities of the management and certification personnel are clearly assigned.
You can reach us by phone at +41 44 552 66 19 or send an email to Mr. Markus Kukla, Head of the Certification Body. We look forward to hearing from you.
The Certification Body is at the Center
At the center of the structure of a company like ours, which carries out certifications, is the Certification Body. It must be integrated into the organization at a very specific point to guarantee the highest possible transparency and independence. This position is located between the management and the other organizational areas.
While the company management deals with strategic and financial matters, the focus of the Certification Body is on the review of certificates and audits. The head of this body should take a neutral position. The main task is quality assurance. It ensures that the described processes are followed in accordance with ISO 17021.
The Certification Body is superior to the auditors and other units of a company in the area of management system certification. It is accountable only to the management.
The Requirements of ISO 17021
ISO 17021 requires that the tasks, competencies, and areas of responsibility of the Certification Body are precisely defined and documented. We can demonstrate at any time which authorities are assigned to which positions and how they are integrated into the certification processes.
Each certification of a translation service provider by us follows a defined procedure that is ISO-compliant. LinquaCert's internal structure is organised according to these standards.
Our process model clearly illustrates the internal processes involved in a certification procedure. Each step is documented there, and in the procedure itself it must be proven that this process step has also been completed. This goes far beyond a checklist: at LinquaCert, we orientate ourselves on modern, international processes and structures for the assessment of management systems.
The certification of a management system and the underlying structure provides independent proof that the organization’s management system:
- complies with the specified requirements;
- is capable of consistently applying its rules and requirements;
- achieves the defined objectives.
At LinquaCert, we meet these conditions and have established the necessary organizational structures to comply with this international standard. With the Certification Body, we have created a level that not only serves quality control but also acts as a guarantee that there are no conflicts of interest.