{"id":5664,"date":"2025-12-07T01:25:38","date_gmt":"2025-12-07T00:25:38","guid":{"rendered":"https:\/\/linquacert.com\/?p=5664"},"modified":"2026-01-15T20:56:08","modified_gmt":"2026-01-15T19:56:08","slug":"iso-iec-17021-die-norm-fuer-vertrauenswuerdige-zertifizierungsstellen","status":"publish","type":"post","link":"https:\/\/linquacert.com\/fr\/iso-iec-17021-die-norm-fuer-vertrauenswuerdige-zertifizierungsstellen\/","title":{"rendered":"LA NORME ISO\/IEC 17021 : La norme pour les organismes de certification de confiance"},"content":{"rendered":"<p>Dans un monde o\u00f9 les certificats abondent \u2013 de l'ISO 9001 \u00e0 l'ISO 14001 en passant par l'ISO\/IEC 27001 \u2013 une question centrale se pose souvent pour les entreprises : <em data-end=\"344\" data-start=\"233\">Comment puis-je \u00eatre certain que l'organisme qui me certifie travaille de mani\u00e8re vraiment comp\u00e9tente et ind\u00e9pendante ?<\/em>C'est exactement l\u00e0 qu'intervient <a href=\"https:\/\/linquacert.com\/fr\/iso17021\/\" target=\"_blank\"><strong data-end=\"381\" data-start=\"364\">ISO\/IEC 17021<\/strong><\/a> entre en jeu.<\/p>\n<h2><a href=\"https:\/\/linquacert.com\/fr\/kontakt\/\" style=\"outline: none;\">Contactez-nous d\u00e8s maintenant \u2013 Nous sommes ravis de vous accueillir<\/a><\/h2>\n<p class=\"translation-block\">Vous pouvez nous joindre par t\u00e9l\u00e9phone au +41 44 552 66 17 ou envoyer un <a href=\"mailto:mk@linquacert.com\" class=\"\" target=\"_self\">e-mail \u00e0 M. Markus Kukla<\/a>, responsable de l\u2019Organisme de Certification. Nous nous r\u00e9jouissons de votre prise de contact!<\/p>\n<h2 data-end=\"417\" data-start=\"392\">Qu'est-ce que l'ISO\/IEC 17021 ?<\/h2>\n<p data-end=\"721\" data-start=\"419\"><strong data-end=\"436\" data-start=\"419\">ISO\/IEC 17021<\/strong> (plus pr\u00e9cis\u00e9ment : ISO\/CEI 17021-1:2015) est une norme internationale pour la <strong data-end=\"531\" data-start=\"506\">\u00c9valuation de la conformit\u00e9<\/strong>. Elle d\u00e9finit les <strong data-end=\"647\" data-start=\"551\">Exigences applicables aux organismes r\u00e9alisant des audits et des certifications de syst\u00e8mes de management<\/strong> - c'est-\u00e0-dire aux autorit\u00e9s de certification. <span data-state=\"closed\"><span data-testid=\"webpage-citation-pill\"><a alt=\"https:\/\/www.iso.org\/standard\/61651.html?utm_source=chatgpt.com\" href=\"https:\/\/www.iso.org\/standard\/61651.html?utm_source=chatgpt.com\" rel=\"noopener\" target=\"_blank\" style=\"outline: none;\">\u200b<\/a><\/span><\/span><\/p>\n<p data-end=\"775\" data-start=\"723\">Son objectif est de garantir que ces organismes :<\/p>\n<ul data-end=\"884\" data-start=\"777\">\n<li data-end=\"798\" data-start=\"777\" class=\"translation-block\">sont <strong data-end=\"792\" data-start=\"779\">comp\u00e9tents<\/strong>,<\/li>\n<li data-end=\"826\" data-start=\"799\" class=\"translation-block\">agissent de mani\u00e8re <strong data-end=\"817\" data-start=\"801\">impartiale<\/strong>,<\/li>\n<li data-end=\"884\" data-start=\"827\" class=\"translation-block\">et utilisent des <strong data-end=\"876\" data-start=\"833\">proc\u00e9dures coh\u00e9rentes et tra\u00e7ables<\/strong>.<\/li>\n<\/ul>\n<p data-end=\"998\" data-start=\"886\" class=\"translation-block\">La norme est con\u00e7ue de mani\u00e8re <strong data-end=\"918\" data-start=\"905\">g\u00e9n\u00e9rique<\/strong>. Cela signifie qu'elle s'applique \u00e0 tous les types de syst\u00e8mes de management, par exemple :<\/p>\n<ul data-end=\"1159\" data-start=\"1000\">\n<li data-end=\"1034\" data-start=\"1000\">Management de la qualit\u00e9 (ISO 9001)<\/li>\n<li data-end=\"1067\" data-start=\"1035\">Management environnemental (ISO 14001)<\/li>\n<li data-end=\"1159\" data-start=\"1068\">Management de la s\u00e9curit\u00e9 de l'information (ISO\/IEC 27001).<\/li>\n<\/ul>\n<p data-end=\"1228\" data-start=\"1161\">Lors de la r\u00e9vision, elle a \u00e9t\u00e9 divis\u00e9e en plusieurs parties, notamment :<\/p>\n<ul data-end=\"1498\" data-start=\"1230\">\n<li data-end=\"1285\" data-start=\"1230\"><strong data-end=\"1256\" data-start=\"1232\">ISO\/IEC 17021-1:2015<\/strong> \u2013 Exigences g\u00e9n\u00e9rales<\/li>\n<li data-end=\"1498\" data-start=\"1286\"><strong data-end=\"1370\" data-start=\"1288\">ISO\/IEC 17021-2 \/ -3 \/ Sp\u00e9cifications techniques 17021-4, -5, -6, -7, -9, -10<\/strong> \u2013 exigences de comp\u00e9tences sp\u00e9cifiques (par exemple pour les syst\u00e8mes de management environnemental ou de la qualit\u00e9).<\/li>\n<\/ul>\n<h2 data-end=\"1543\" data-start=\"1505\">Pour qui la norme ISO\/IEC 17021 est-elle pertinente ?<\/h2>\n<p data-end=\"1586\" data-start=\"1545\">La norme s'adresse en premier lieu<\/p>\n<ul data-end=\"1972\" data-start=\"1588\">\n<li data-end=\"1694\" data-start=\"1588\">\n<p data-end=\"1694\" data-start=\"1590\" class=\"translation-block\">Les <strong data-end=\"1616\" data-start=\"1590\">organismes de certification<\/strong> qui auditent et certifient les syst\u00e8mes de management,<\/p>\n<\/li>\n<li data-end=\"1822\" data-start=\"1695\">\n<p data-end=\"1822\" data-start=\"1697\"><strong data-end=\"1723\" data-start=\"1697\">Organismes d'accr\u00e9ditation<\/strong>, qui \u00e9valuent et accr\u00e9diten ces organismes de certification,<span data-state=\"closed\"><span data-testid=\"webpage-citation-pill\"><a alt=\"https:\/\/13485store.com\/articles\/what-is-iso-iec-17021\/?utm_source=chatgpt.com\" href=\"https:\/\/13485store.com\/articles\/what-is-iso-iec-17021\/?utm_source=chatgpt.com\" rel=\"noopener\" target=\"_blank\" style=\"outline: none;\"><\/a><\/span><\/span><\/p>\n<\/li>\n<li data-end=\"1972\" data-start=\"1823\">\n<p data-end=\"1972\" data-start=\"1825\"><strong data-end=\"1840\" data-start=\"1825\">Entreprises<\/strong>, qui ont besoin de certificats cr\u00e9dibles et souhaitent s'assurer que leur certification est reconnue au niveau international.<\/p>\n<\/li>\n<\/ul>\n<p data-end=\"2088\" data-start=\"1974\">En r\u00e9sum\u00e9 : la norme ISO\/IEC 17021 constitue le <strong data-end=\"2050\" data-start=\"2012\">Socle de Qualit\u00e9 et de Confiance<\/strong> derri\u00e8re chaque certificat ISO s\u00e9rieux.<\/p>\n<h2 data-end=\"2138\" data-start=\"2095\">Exigences fondamentales de l'ISO\/IEC 17021<\/h2>\n<p data-end=\"2277\" data-start=\"2140\">La norme se compose d'une s\u00e9rie d'exigences qui visent toutes \u00e0, <a href=\"https:\/\/linquacert.com\/fr\/aktuelle-zertifikate\/\" target=\"_blank\" style=\"outline: none;\"><strong data-end=\"2264\" data-start=\"2218\">Confiance dans les certificats d\u00e9livr\u00e9s<\/strong> <\/a>de cr\u00e9er.<\/p>\n<h3 data-end=\"2309\" data-start=\"2279\">1. comp\u00e9tence des auditeurs<\/h3>\n<p data-end=\"2341\" data-start=\"2311\">Les organismes de certification doivent :<\/p>\n<ul data-end=\"2600\" data-start=\"2343\">\n<li data-end=\"2467\" data-start=\"2343\">\n<p data-end=\"2467\" data-start=\"2345\">s'assurer que leurs <strong data-end=\"2455\" data-start=\"2370\">des auditeurs et des \u00e9quipes sp\u00e9cialis\u00e9es disposant de qualifications, d'une exp\u00e9rience et d'une expertise av\u00e9r\u00e9es<\/strong> disposent,<\/p>\n<\/li>\n<li data-end=\"2551\" data-start=\"2468\">\n<p data-end=\"2551\" data-start=\"2470\">d\u00e9montrer des comp\u00e9tences sp\u00e9cifiques \u00e0 un secteur (par exemple, industrie, informatique, services),<\/p>\n<\/li>\n<li data-end=\"2600\" data-start=\"2552\">\n<p data-end=\"2600\" data-start=\"2554\">Auditeurs r\u00e9guliers <strong data-end=\"2599\" data-start=\"2575\">former et \u00e9valuer<\/strong>.<\/p>\n<\/li>\n<\/ul>\n<p data-end=\"2752\" data-start=\"2602\">La norme stipule que seuls des auditeurs comp\u00e9tents peuvent fournir des r\u00e9sultats d'audit fiables et coh\u00e9rents.&nbsp;<\/p>\n<p data-end=\"2088\" data-start=\"1974\">\n<p><span><img decoding=\"async\" alt=\"\" data-id=\"5614\" width=\"1080\" data-init-width=\"1080\" height=\"720\" data-init-height=\"720\" title=\"Photo de Campaign Creators\" loading=\"lazy\" src=\"https:\/\/linquacert.com\/wp-content\/uploads\/2025\/09\/gMsnXqILjp4.jpg\" data-width=\"1080\" data-height=\"720\" style=\"aspect-ratio: auto 1080 \/ 720;\"><\/span><\/p>\n<h3 data-end=\"2799\" data-start=\"2759\">2. impartialit\u00e9 &amp; ind\u00e9pendance<\/h3>\n<p data-end=\"2864\" data-start=\"2801\">Un principe cl\u00e9 de la norme ISO\/CEI 17021 est la <strong data-end=\"2863\" data-start=\"2843\">Impartialit\u00e9<\/strong>:<\/p>\n<ul data-end=\"3292\" data-start=\"2866\">\n<li data-end=\"3013\" data-start=\"2866\">\n<p data-end=\"3013\" data-start=\"2868\">L'organisme de certification peut <strong data-end=\"2917\" data-start=\"2899\">pas de conseil<\/strong> pour le syst\u00e8me de gestion qu'elle certifie, afin d'\u00e9viter tout conflit d'int\u00e9r\u00eat.<\/p>\n<\/li>\n<li data-end=\"3144\" data-start=\"3014\">\n<p data-end=\"3144\" data-start=\"3016\">Les analyses de risques doivent garantir que <strong data-end=\"3088\" data-start=\"3058\">int\u00e9r\u00eats \u00e9conomiques<\/strong> n'influencent pas les d\u00e9cisions de certification.<\/p>\n<\/li>\n<li data-end=\"3292\" data-start=\"3145\">\n<p data-end=\"3292\" data-start=\"3147\">Il faut une documentation <strong data-end=\"3205\" data-start=\"3177\">Politique d'impartialit\u00e9<\/strong> et souvent un comit\u00e9 charg\u00e9 de les superviser.<\/p>\n<\/li>\n<\/ul>\n<h3 data-end=\"3330\" data-start=\"3299\">3. coh\u00e9rence des proc\u00e9dures<\/h3>\n<p data-end=\"3443\" data-start=\"3332\">Pour s'assurer qu'un certificat a autant de \u201evaleur\u201c dans un pays A que dans un pays B, la norme ISO\/CEI 17021 exige que les certificats soient d\u00e9livr\u00e9s dans les deux pays :<\/p>\n<ul data-end=\"3754\" data-start=\"3445\">\n<li data-end=\"3537\" data-start=\"3445\">\n<p data-end=\"3537\" data-start=\"3447\"><strong data-end=\"3480\" data-start=\"3447\">Processus d'audit standardis\u00e9<\/strong> (planification, mise en \u0153uvre, rapports, suivi),<\/p>\n<\/li>\n<li data-end=\"3608\" data-start=\"3538\">\n<p data-end=\"3608\" data-start=\"3540\">des r\u00e8gles claires pour <strong data-end=\"3571\" data-start=\"3557\">Dur\u00e9e de l'audit<\/strong>, s\u00e9lection d'\u00e9chantillons et sites,<\/p>\n<\/li>\n<li data-end=\"3754\" data-start=\"3609\">\n<p data-end=\"3754\" data-start=\"3611\">des crit\u00e8res d\u00e9finis pour d\u00e9terminer quand un certificat <strong data-end=\"3708\" data-start=\"3653\">d\u00e9livr\u00e9, maintenu, suspendu ou retir\u00e9<\/strong> sera.<\/p>\n<\/li>\n<\/ul>\n<h3 data-end=\"3810\" data-start=\"3761\">4. syst\u00e8me de gestion de l'organisme de certification<\/h3>\n<p data-end=\"3924\" data-start=\"3812\">L'autorit\u00e9 de certification elle-m\u00eame doit avoir son propre <strong data-end=\"3882\" data-start=\"3862\">Syst\u00e8me de gestion<\/strong> (souvent inspir\u00e9 de la norme ISO 9001) :<\/p>\n<ul data-end=\"4135\" data-start=\"3926\">\n<li data-end=\"3994\" data-start=\"3926\">\n<p data-end=\"3994\" data-start=\"3928\">Documentation des processus, des responsabilit\u00e9s et des interfaces,<\/p>\n<\/li>\n<li data-end=\"4040\" data-start=\"3995\">\n<p data-end=\"4040\" data-start=\"3997\">les audits internes et les revues de direction,<\/p>\n<\/li>\n<li data-end=\"4135\" data-start=\"4041\">\n<p data-end=\"4135\" data-start=\"4043\">l'am\u00e9lioration continue de ses propres performances.&nbsp;<\/p>\n<\/li>\n<\/ul>\n<p>Cela permet de s'assurer que l'autorit\u00e9 de certification ne se contente pas de v\u00e9rifier d'autres <strong data-end=\"4270\" data-start=\"4234\">se contr\u00f4le syst\u00e9matiquement<\/strong>.<\/p>\n<h3 data-end=\"4321\" data-start=\"4278\">5. traitement des plaintes et des appels<\/h3>\n<p data-end=\"4355\" data-start=\"4323\">Un autre \u00e9l\u00e9ment important :<\/p>\n<ul data-end=\"4641\" data-start=\"4357\">\n<li data-end=\"4528\" data-start=\"4357\">\n<p data-end=\"4528\" data-start=\"4359\">Il faut <strong data-end=\"4394\" data-start=\"4369\">proc\u00e9dures publiques<\/strong> pour <strong data-end=\"4414\" data-start=\"4399\">Plaintes<\/strong> (par exemple, de la part de clients ou d'autres parties prenantes) et <strong data-end=\"4478\" data-start=\"4464\">Oppositions<\/strong> existent contre les d\u00e9cisions de certification.<\/p>\n<\/li>\n<li data-end=\"4641\" data-start=\"4529\">\n<p data-end=\"4641\" data-start=\"4531\">Ces proc\u00e9dures doivent <strong data-end=\"4595\" data-start=\"4554\">transparent, compr\u00e9hensible et \u00e9quitable<\/strong> \u00eatre. <span data-state=\"closed\"><span data-testid=\"webpage-citation-pill\"><a alt=\"https:\/\/it.wikipedia.org\/wiki\/UNI_CEI_EN_ISO\/IEC_17021?utm_source=chatgpt.com\" href=\"https:\/\/it.wikipedia.org\/wiki\/UNI_CEI_EN_ISO\/IEC_17021?utm_source=chatgpt.com\" rel=\"noopener\" target=\"_blank\">Wikipedia<\/a><\/span><\/span><\/p>\n<\/li>\n<\/ul>\n<p data-end=\"4753\" data-start=\"4643\">Cela permet aux entreprises de contester, par exemple, une suspension de la certification qu'elles estiment injustifi\u00e9e.<\/p>\n<h2 style=\"text-align: center;\"><\/h2>\n<h2 style=\"text-align: center;\">T\u00e9l\u00e9chargements<\/h2>\n<p>1<\/p>\n<h3 style=\"\" class=\"translation-block\"><a href=\"https:\/\/linquacert.com\/wp-content\/uploads\/2020\/04\/ISO17100_Zertifizierungsanforderungen_LinquaCert_2015-08-25.pdf\" target=\"_blank\" class=\"\" data-css=\"tve-u-189e5c42c86\"><strong>ISO 17100:2015<\/strong> \u2013 Nouvelles exigences et mise en \u0153uvre dans la pratique de la certification<\/a><\/h3>\n<p>2<\/p>\n<h3 style=\"\"><a href=\"https:\/\/linquacert.com\/wp-content\/uploads\/2020\/06\/ISO9001_ISO17100_Vergleich_LinquaCert.pdf\" style=\"outline: none;\" target=\"_blank\"><strong>Comparaison des exigences ISO 9001 -&gt; 17100<\/strong><\/a><\/h3>\n<p>3<\/p>\n<h3 style=\"\" class=\"translation-block\"><a href=\"https:\/\/linquacert.com\/wp-content\/uploads\/2020\/04\/ISO17100_Zertifizierungsanforderungen_LinquaCert_2015-08-25.pdf\" target=\"_blank\" class=\"\" data-css=\"tve-u-189e5c42c86\"><strong>ISO 17100:2015<\/strong> \u2013 Nouvelles exigences et mise en \u0153uvre dans la pratique de la certification<\/a><\/h3>\n<h2 data-end=\"8699\" data-start=\"8500\"><span style=\"font-size: 28px !important;\">Comment les organismes de certification mettent-ils en pratique la norme ISO\/IEC 17021 ?<\/span><\/h2>\n<p data-end=\"8699\" data-start=\"8500\"><a href=\"https:\/\/linquacert.com\/fr\/iso17021\/\" target=\"_blank\"><strong data-end=\"8517\" data-start=\"8500\">ISO\/IEC 17021<\/strong><\/a> est la norme centrale qui veille \u00e0 ce que <strong data-end=\"8696\" data-start=\"8563\">les organismes de certification des syst\u00e8mes de gestion travaillent dans le monde entier selon des crit\u00e8res uniformes, transparents et dignes de confiance<\/strong>.<\/p>\n<p data-end=\"8969\" data-start=\"8701\">F\u00fcr Unternehmen bedeutet das:Ein Zertifikat von einer nach ISO\/IEC 17021 arbeitenden und akkreditierten Zertifizierungsstelle ist <strong data-end=\"8875\" data-start=\"8834\">plus qu'un simple logo sur le site web<\/strong> - c'est un signal fort pour <strong data-end=\"8968\" data-start=\"8908\">S\u00e9rieux, conformit\u00e9 et conscience de la qualit\u00e9 v\u00e9cue<\/strong>.<\/p>\n<p data-end=\"9011\" data-start=\"8971\">Si tu veux, je peux passer \u00e0 l'\u00e9tape suivante :<\/p>\n<ul data-end=\"9234\" data-start=\"9013\">\n<li data-end=\"9124\" data-start=\"9013\">\n<p data-end=\"9124\" data-start=\"9015\">un <strong data-end=\"9040\" data-start=\"9020\">M\u00e9ta-description<\/strong> et <strong data-end=\"9070\" data-start=\"9045\">Titre optimis\u00e9 pour le r\u00e9f\u00e9rencement<\/strong> formuler en allemand pour cet article de blog ou<\/p>\n<\/li>\n<li data-end=\"9234\" data-start=\"9125\">\n<p data-end=\"9234\" data-start=\"9127\">adapter le texte pour un groupe cible sp\u00e9cifique (par exemple pour les organismes de certification, les consultants ou les clients finaux).<\/p>\n<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>In einer Welt voller Zertifikate \u2013 von ISO 9001 \u00fcber ISO 14001 bis ISO\/IEC 27001 \u2013 stellt sich f\u00fcr Unternehmen oft eine zentrale Frage: Wie kann ich sicher sein, dass die Stelle, die mich zertifiziert, wirklich kompetent und unabh\u00e4ngig arbeitet?Genau hier setzt ISO\/IEC 17021 an. Kontaktieren Sie uns jetzt \u2013 &nbsp; &nbsp; &nbsp; &nbsp; Wir [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5080,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","tve_updated_post":"<div class=\"thrv_wrapper thrv_text_element\">\t<p>In einer Welt voller Zertifikate \u2013 von ISO 9001 \u00fcber ISO 14001 bis ISO\/IEC 27001 \u2013 stellt sich f\u00fcr Unternehmen oft eine zentrale Frage: <em data-end=\"344\" data-start=\"233\">Wie kann ich sicher sein, dass die Stelle, die mich zertifiziert, wirklich kompetent und unabh\u00e4ngig arbeitet?<\/em><br data-start=\"344\" data-end=\"347\">Genau hier setzt <a href=\"https:\/\/linquacert.com\/iso17021\/\" target=\"_blank\"><strong data-end=\"381\" data-start=\"364\">ISO\/IEC 17021<\/strong><\/a> an.<\/p><\/div><div data-inherit-lp-settings=\"1\" data-match-lp-colors=\"1\" class=\"thrv_wrapper thrv-page-section tcb-local-vars-root\" style=\"\" data-css=\"tve-u-19b0ff3f856\" tcb-template-name=\"Call To Action Area Block 06\" tcb-template-id=\"5e96b02573d8e822163c9999\" data-keep-css_id=\"1\" data-form-settings=\"__TCB_FORM__{&quot;form_identifier&quot;:&quot;iso17100-zertifizierung-form-5hzsuh&quot;}__TCB_FORM__\"><div class=\"thrive-group-edit-config\" style=\"display: none !important\">__CONFIG_group_edit__{}__CONFIG_group_edit__<\/div><div class=\"thrive-local-colors-config\" style=\"display: none !important\">__CONFIG_local_colors__{\"colors\":{\"2d90f\":\"Royal Blue\",\"559d9\":\"Link Water\",\"00527\":\"Link Water\",\"3313f\":\"Bunker\",\"2410f\":\"Link Water\"},\"gradients\":{}}__CONFIG_local_colors__<\/div>\n<div class=\"tve-page-section-out\" data-css=\"tve-u-189e5f34ee2\"><\/div>\n<div class=\"tve-page-section-in   tve_empty_dropzone\" data-css=\"tve-u-19b0ff3f857\" style=\"\"><div class=\"thrv_wrapper thrv-columns\" style=\"--tcb-col-el-width: 1200;\"><div class=\"tcb-flex-row v-2 tcb-medium-wrap tcb--cols--2\" data-css=\"tve-u-19b0ff3f862\" style=\"\"><div class=\"tcb-flex-col\" style=\"\"><div class=\"tcb-col\" style=\"\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad\" style=\"\" data-css=\"tve-u-19b0ff3f858\">\n<div class=\"tve-content-box-background\" style=\"\" data-css=\"tve-u-19b0ff3f859\"><\/div>\n<div class=\"tve-cb\" style=\"\" data-css=\"tve-u-19b0ff3f867\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box\" data-css=\"tve-u-19b0ff3f85c\" style=\"\">\n<div class=\"tve-content-box-background\" data-css=\"tve-u-19b0ff3f85a\" style=\"\" data-ct-name=\"Shuffle\" data-ct=\"fancydivider-37414\" data-element-name=\"Fancy Divider\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 64\" data-position=\"bottom\" data-ct=\"37414\" decoration-type=\"Shuffle\" class=\"svg-shape-bottom\" width=\"100%\" preserveAspectRatio=\"none\" data-css=\"tve-u-19b0ff3f85d\" style=\"\"><defs><style>.p17077a0a5e2{opacity:0.2;}.p17077a0a5e3{opacity:0.4;}<\/style><\/defs><g id=\"Layer_2\" data-name=\"Layer 2\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><polygon class=\"p17077a0a5e2\" points=\"0 0 1000 64 0 64 0 0\"><\/polygon><polygon class=\"p17077a0a5e3\" points=\"0 64 1000 0 1000 64 0 64\"><\/polygon><polygon class=\"p17077a0a5e4\" points=\"0 32 0 64 1000 64 0 32\"><\/polygon><\/g><\/g><\/svg><\/div>\n<div class=\"tve-cb tve_empty_dropzone\" data-css=\"tve-u-19b0ff3f85b\" style=\"\"><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div><div class=\"tcb-flex-col\" style=\"\"><div class=\"tcb-col\" style=\"\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad tcb-local-vars-root\" style=\"\" data-css=\"tve-u-19b0ff3f863\">\n<div class=\"tve-content-box-background\" data-css=\"tve-u-19b0ff3f85e\" style=\"\"><\/div>\n<div class=\"tve-cb\" style=\"\" data-css=\"tve-u-19b0ff3f85f\"><div class=\"thrv_wrapper thrv_text_element\" style=\"\" data-css=\"tve-u-19b0ff3f864\"><h2 class=\"\"><a href=\"https:\/\/linquacert.com\/kontakt\/\" class=\"\" style=\"outline: none;\">Kontaktieren Sie uns jetzt \u2013 &nbsp; &nbsp; &nbsp; &nbsp; Wir freuen uns auf Sie<\/a><\/h2><\/div><div class=\"thrv_wrapper thrv_text_element tcb-local-vars-root\" style=\"\" data-css=\"tve-u-19b0ff3f866\"><p data-css=\"tve-u-19b0ff3f865\">Sie erreichen uns telefonisch unter +41 44 552 66 17 oder schreiben Sie eine <a href=\"mailto:mk@linquacert.com\" class=\"\" style=\"outline: none;\">E-Mail an Herrn Markus Kukla<\/a>, Leiter der Zertifizierungsstelle. Wir freuen uns auf Ihre gesch\u00e4tzte Kontaktaufnahme!<\/p><\/div><div class=\"tcb-clear\" data-css=\"tve-u-19b0ff3f869\"><div class=\"thrv_wrapper thrv-button thrv-button-v2 tcb-local-vars-root\" data-button-style=\"btn-tpl-58334\" data-css=\"tve-u-19b0ff3f868\" style=\"\" data-tcb_hover_state_parent=\"\"><div class=\"thrive-colors-palette-config\" style=\"display: none !important\">__CONFIG_colors_palette__{\"active_palette\":0,\"config\":{\"colors\":{\"55c7c\":{\"name\":\"Main Accent\",\"parent\":-1}},\"gradients\":[]},\"palettes\":[{\"name\":\"Default Palette\",\"value\":{\"colors\":{\"55c7c\":{\"val\":\"var(2d90f)\"}},\"gradients\":[]},\"original\":{\"colors\":{\"55c7c\":{\"val\":\"rgb(19, 114, 211)\",\"hsl\":{\"h\":210,\"s\":0.83,\"l\":0.45}}},\"gradients\":[]}}]}__CONFIG_colors_palette__<\/div>\n\t\n\t<a href=\"https:\/\/linquacert.com\/kontakt\/\" class=\"tcb-button-link\" style=\"\" target=\"_blank\">\n\t\t<span class=\"tcb-button-texts\"><span class=\"tcb-button-text thrv-inline-text tcb-local-vars-root\">KONTAKTIEREN<\/span><\/span>\n\t<\/a>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><div class=\"thrv_wrapper thrv_text_element\">\t<h2 data-end=\"417\" data-start=\"392\">Was ist ISO\/IEC 17021?<\/h2><p data-end=\"721\" data-start=\"419\"><strong data-end=\"436\" data-start=\"419\">ISO\/IEC 17021<\/strong> (genauer: ISO\/IEC 17021-1:2015) ist eine internationale Norm f\u00fcr die <strong data-end=\"531\" data-start=\"506\">Konformit\u00e4tsbewertung<\/strong>. Sie definiert die <strong data-end=\"647\" data-start=\"551\">Anforderungen an Stellen, die Audits und Zertifizierungen von Managementsystemen durchf\u00fchren<\/strong> \u2013 also an Zertifizierungsstellen. <span data-state=\"closed\"><span data-testid=\"webpage-citation-pill\"><a alt=\"https:\/\/www.iso.org\/standard\/61651.html?utm_source=chatgpt.com\" href=\"https:\/\/www.iso.org\/standard\/61651.html?utm_source=chatgpt.com\" rel=\"noopener\" target=\"_blank\" class=\"\" style=\"outline: none;\"><\/a><\/span><\/span><\/p><p data-end=\"775\" data-start=\"723\">Ihr Ziel ist es sicherzustellen, dass diese Stellen:<\/p><ul data-end=\"884\" data-start=\"777\"><li data-end=\"798\" data-start=\"777\"><strong data-end=\"792\" data-start=\"779\">kompetent<\/strong> sind,<\/li><li data-end=\"826\" data-start=\"799\"><strong data-end=\"817\" data-start=\"801\">unparteiisch<\/strong> handeln,<\/li><li data-end=\"884\" data-start=\"827\">und <strong data-end=\"876\" data-start=\"833\">konsistente, nachvollziehbare Verfahren<\/strong> nutzen.<\/li><\/ul><p data-end=\"998\" data-start=\"886\">Die Norm ist dabei <strong data-end=\"918\" data-start=\"905\">generisch<\/strong> aufgebaut. Das bedeutet: Sie gilt f\u00fcr alle Arten von Managementsystemen, z. B.:<\/p><ul data-end=\"1159\" data-start=\"1000\"><li data-end=\"1034\" data-start=\"1000\">Qualit\u00e4tsmanagement (ISO 9001)<\/li><li data-end=\"1067\" data-start=\"1035\">Umweltmanagement (ISO 14001)<\/li><li data-end=\"1159\" data-start=\"1068\">Informationssicherheitsmanagement (ISO\/IEC 27001).<\/li><\/ul><p data-end=\"1228\" data-start=\"1161\">Mit der Revision wurde sie in verschiedene Teile gegliedert, u. a.:<\/p><ul data-end=\"1498\" data-start=\"1230\"><li data-end=\"1285\" data-start=\"1230\"><strong data-end=\"1256\" data-start=\"1232\">ISO\/IEC 17021-1:2015<\/strong> \u2013 Allgemeine Anforderungen<\/li><li data-end=\"1498\" data-start=\"1286\"><strong data-end=\"1370\" data-start=\"1288\">ISO\/IEC 17021-2 \/ -3 \/ Technische Spezifikationen 17021-4, -5, -6, -7, -9, -10<\/strong> \u2013 spezielle Kompetenzanforderungen (z. B. f\u00fcr Umwelt- oder Qualit\u00e4tsmanagementsysteme).<\/li><\/ul><h2 data-end=\"1543\" data-start=\"1505\">F\u00fcr wen ist ISO\/IEC 17021 relevant?<\/h2><p data-end=\"1586\" data-start=\"1545\">Die Norm richtet sich in erster Linie an:<\/p><ul data-end=\"1972\" data-start=\"1588\"><li data-end=\"1694\" data-start=\"1588\"><p data-end=\"1694\" data-start=\"1590\"><strong data-end=\"1616\" data-start=\"1590\">Zertifizierungsstellen<\/strong> (Certification Bodies), die Managementsysteme auditieren und zertifizieren,<\/p><\/li><li data-end=\"1822\" data-start=\"1695\"><p data-end=\"1822\" data-start=\"1697\"><strong data-end=\"1723\" data-start=\"1697\">Akkreditierungsstellen<\/strong>, die diese Zertifizierungsstellen pr\u00fcfen und akkreditieren,<span data-state=\"closed\"><span data-testid=\"webpage-citation-pill\"><a alt=\"https:\/\/13485store.com\/articles\/what-is-iso-iec-17021\/?utm_source=chatgpt.com\" href=\"https:\/\/13485store.com\/articles\/what-is-iso-iec-17021\/?utm_source=chatgpt.com\" rel=\"noopener\" target=\"_blank\" class=\"\" style=\"outline: none;\"><br><\/a><\/span><\/span><\/p><\/li><li data-end=\"1972\" data-start=\"1823\"><p data-end=\"1972\" data-start=\"1825\"><strong data-end=\"1840\" data-start=\"1825\">Unternehmen<\/strong>, die auf glaubw\u00fcrdige Zertifikate angewiesen sind und sicherstellen m\u00f6chten, dass ihre Zertifizierung international anerkannt wird.<\/p><\/li><\/ul><p data-end=\"2088\" data-start=\"1974\">Kurz gesagt: ISO\/IEC 17021 bildet das <strong data-end=\"2050\" data-start=\"2012\">Qualit\u00e4ts- und Vertrauensfundament<\/strong> hinter jedem seri\u00f6sen ISO-Zertifikat.<\/p><h2 data-end=\"2138\" data-start=\"2095\">Zentrale Anforderungen der ISO\/IEC 17021<\/h2><p data-end=\"2277\" data-start=\"2140\">Die Norm besteht aus einer Reihe von Anforderungen, die alle darauf abzielen, <a href=\"https:\/\/linquacert.com\/aktuelle-zertifikate\/\" target=\"_blank\" class=\"\" style=\"outline: none;\"><strong data-end=\"2264\" data-start=\"2218\">Vertrauen in die ausgestellten Zertifikate<\/strong> <\/a>zu schaffen.<\/p><h3 data-end=\"2309\" data-start=\"2279\">1. Kompetenz der Auditoren<\/h3><p data-end=\"2341\" data-start=\"2311\">Zertifizierungsstellen m\u00fcssen:<\/p><ul data-end=\"2600\" data-start=\"2343\"><li data-end=\"2467\" data-start=\"2343\"><p data-end=\"2467\" data-start=\"2345\">sicherstellen, dass ihre <strong data-end=\"2455\" data-start=\"2370\">Auditoren und Fachteams \u00fcber nachweisbare Qualifikation, Erfahrung und Fachwissen<\/strong> verf\u00fcgen,<\/p><\/li><li data-end=\"2551\" data-start=\"2468\"><p data-end=\"2551\" data-start=\"2470\">branchenspezifische Kompetenz nachweisen (z. B. Industrie, IT, Dienstleistung),<\/p><\/li><li data-end=\"2600\" data-start=\"2552\"><p data-end=\"2600\" data-start=\"2554\">Auditoren regelm\u00e4\u00dfig <strong data-end=\"2599\" data-start=\"2575\">schulen und bewerten<\/strong>.<\/p><\/li><\/ul><p data-end=\"2752\" data-start=\"2602\">Die Norm legt fest, dass nur kompetente Auditoren zuverl\u00e4ssige und konsistente Auditergebnisse liefern k\u00f6nnen.&nbsp;<\/p><p data-end=\"2088\" data-start=\"1974\"><br><\/p><\/div><div class=\"thrv_wrapper tve_image_caption\" data-css=\"tve-u-19b0ff543b9\"><span class=\"tve_image_frame\"><img class=\"tve_image wp-image-5614\" alt=\"\" data-id=\"5614\" width=\"1080\" data-init-width=\"1080\" height=\"720\" data-init-height=\"720\" title=\"Photo by Campaign Creators\" loading=\"lazy\" src=\"https:\/\/linquacert.com\/wp-content\/uploads\/2025\/09\/gMsnXqILjp4.jpg\" data-width=\"1080\" data-height=\"720\" style=\"aspect-ratio: auto 1080 \/ 720;\"><\/span><\/div><div class=\"thrv_wrapper thrv_text_element\">\t<h3 data-end=\"2799\" data-start=\"2759\">2. Unparteilichkeit &amp; Unabh\u00e4ngigkeit<\/h3><p data-end=\"2864\" data-start=\"2801\">Ein Kernprinzip von ISO\/IEC 17021 ist die <strong data-end=\"2863\" data-start=\"2843\">Unparteilichkeit<\/strong>:<\/p><ul data-end=\"3292\" data-start=\"2866\"><li data-end=\"3013\" data-start=\"2866\"><p data-end=\"3013\" data-start=\"2868\">Die Zertifizierungsstelle darf <strong data-end=\"2917\" data-start=\"2899\">keine Beratung<\/strong> f\u00fcr das Managementsystem anbieten, das sie zertifiziert, um Interessenkonflikte zu vermeiden.<\/p><\/li><li data-end=\"3144\" data-start=\"3014\"><p data-end=\"3144\" data-start=\"3016\">Risikoanalysen m\u00fcssen sicherstellen, dass <strong data-end=\"3088\" data-start=\"3058\">wirtschaftliche Interessen<\/strong> nicht die Zertifizierungsentscheidungen beeinflussen.<\/p><\/li><li data-end=\"3292\" data-start=\"3145\"><p data-end=\"3292\" data-start=\"3147\">Es braucht eine dokumentierte <strong data-end=\"3205\" data-start=\"3177\">Unparteilichkeitspolitik<\/strong> und oft auch ein Komitee, das diese \u00fcberwacht.<\/p><\/li><\/ul><h3 data-end=\"3330\" data-start=\"3299\">3. Konsistenz der Verfahren<\/h3><p data-end=\"3443\" data-start=\"3332\">Um sicherzustellen, dass ein Zertifikat in Land A genauso \u201eviel wert\u201c ist wie in Land B, fordert ISO\/IEC 17021:<\/p><ul data-end=\"3754\" data-start=\"3445\"><li data-end=\"3537\" data-start=\"3445\"><p data-end=\"3537\" data-start=\"3447\"><strong data-end=\"3480\" data-start=\"3447\">Standardisierte Auditprozesse<\/strong> (Planung, Durchf\u00fchrung, Berichterstattung, Follow-up),<\/p><\/li><li data-end=\"3608\" data-start=\"3538\"><p data-end=\"3608\" data-start=\"3540\">klare Regeln f\u00fcr <strong data-end=\"3571\" data-start=\"3557\">Auditdauer<\/strong>, Stichprobenauswahl und Standorte,<\/p><\/li><li data-end=\"3754\" data-start=\"3609\"><p data-end=\"3754\" data-start=\"3611\">definierte Kriterien, wann ein Zertifikat <strong data-end=\"3708\" data-start=\"3653\">erteilt, aufrechterhalten, ausgesetzt oder entzogen<\/strong> wird.<\/p><\/li><\/ul><h3 data-end=\"3810\" data-start=\"3761\">4. Managementsystem der Zertifizierungsstelle<\/h3><p data-end=\"3924\" data-start=\"3812\">Die Zertifizierungsstelle selbst muss ein eigenes <strong data-end=\"3882\" data-start=\"3862\">Managementsystem<\/strong> betreiben (h\u00e4ufig angelehnt an ISO 9001):<\/p><ul data-end=\"4135\" data-start=\"3926\"><li data-end=\"3994\" data-start=\"3926\"><p data-end=\"3994\" data-start=\"3928\">Dokumentation von Prozessen, Zust\u00e4ndigkeiten und Schnittstellen,<\/p><\/li><li data-end=\"4040\" data-start=\"3995\"><p data-end=\"4040\" data-start=\"3997\">interne Audits und Managementbewertungen,<\/p><\/li><li data-end=\"4135\" data-start=\"4041\"><p data-end=\"4135\" data-start=\"4043\">kontinuierliche Verbesserung der eigenen Leistungen.&nbsp;<\/p><\/li><\/ul><p>Dadurch wird sichergestellt, dass die Zertifizierungsstelle nicht nur andere pr\u00fcft, sondern auch <strong data-end=\"4270\" data-start=\"4234\">sich selbst systematisch steuert<\/strong>.<\/p><h3 data-end=\"4321\" data-start=\"4278\">5. Umgang mit Beschwerden &amp; Einspr\u00fcchen<\/h3><p data-end=\"4355\" data-start=\"4323\">Ein weiterer wichtiger Baustein:<\/p><ul data-end=\"4641\" data-start=\"4357\"><li data-end=\"4528\" data-start=\"4357\"><p data-end=\"4528\" data-start=\"4359\">Es m\u00fcssen <strong data-end=\"4394\" data-start=\"4369\">\u00f6ffentliche Verfahren<\/strong> f\u00fcr <strong data-end=\"4414\" data-start=\"4399\">Beschwerden<\/strong> (z. B. von Kunden oder anderen Stakeholdern) und <strong data-end=\"4478\" data-start=\"4464\">Einspr\u00fcche<\/strong> gegen Zertifizierungsentscheidungen existieren.<\/p><\/li><li data-end=\"4641\" data-start=\"4529\"><p data-end=\"4641\" data-start=\"4531\">Diese Verfahren m\u00fcssen <strong data-end=\"4595\" data-start=\"4554\">transparent, nachvollziehbar und fair<\/strong> sein. <span data-state=\"closed\"><span data-testid=\"webpage-citation-pill\"><a alt=\"https:\/\/it.wikipedia.org\/wiki\/UNI_CEI_EN_ISO\/IEC_17021?utm_source=chatgpt.com\" href=\"https:\/\/it.wikipedia.org\/wiki\/UNI_CEI_EN_ISO\/IEC_17021?utm_source=chatgpt.com\" rel=\"noopener\" target=\"_blank\">Wikipedia<\/a><\/span><\/span><\/p><\/li><\/ul><p data-end=\"4753\" data-start=\"4643\">Damit k\u00f6nnen Unternehmen z. B. gegen ein aus ihrer Sicht unberechtigtes Aussetzen der Zertifizierung vorgehen.<\/p><\/div><div class=\"thrv_wrapper thrv-page-section\" data-inherit-lp-settings=\"1\" data-css=\"tve-u-19b0ff681ef\" style=\"\" tcb-template-name=\"List of Steps 03\" tcb-template-id=\"5efc64a862b8a83127787546\" data-keep-css_id=\"1\" data-form-settings=\"__TCB_FORM__{&quot;form_identifier&quot;:&quot;linquacert-schweizer-zertifizierungsstelle-fuer-sprachdienstleistungen-form-ca04tc&quot;}__TCB_FORM__\"><div class=\"tve-page-section-out\"><\/div><div class=\"tve-page-section-in tve_empty_dropzone  \" style=\"--tve-font-size:16px;\" data-css=\"tve-u-19b0ff681f0\"><div class=\"thrv_wrapper thrv_text_element\" style=\"\" data-css=\"tve-u-19b0ff681dc\"><h2 class=\"\" data-css=\"tve-u-19b0ff681ee\" style=\"text-align: center;\"><br><\/h2><h2 class=\"\" data-css=\"tve-u-19b0ff681ee\" style=\"text-align: center;\">Downloads<\/h2><\/div><div class=\"thrv_wrapper thrv-columns dynamic-group-kbmd5k7e\" data-css=\"tve-u-19b0ff681e7\" style=\"--tcb-col-el-width: 1767;\"><div class=\"tcb-flex-row v-2 tcb--cols--3 tcb-resized\" style=\"\" data-css=\"tve-u-19b0ff681e2\"><div class=\"tcb-flex-col\" style=\"\" data-css=\"tve-u-19b0ff681f6\"><div class=\"tcb-col dynamic-group-kbmd5i6c\" data-css=\"tve-u-189e5c515e1\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad dynamic-group-kbmd56np\" data-css=\"tve-u-19b0ff681e3\" style=\"\">\n\t<div class=\"tve-content-box-background\" style=\"\" data-css=\"tve-u-19b0ff681e4\" data-ct-name=\"Shuffle\" data-ct=\"fancydivider-37414\" data-element-name=\"Fancy Divider\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 64\" data-position=\"top\" data-ct=\"37414\" decoration-type=\"Shuffle\" class=\"svg-shape-top\" width=\"100%\" preserveAspectRatio=\"none\" data-css=\"tve-u-19b0ff681e5\" style=\"\"><defs><style>.p172cd192d76{opacity:0.2;}.p172cd192d77{opacity:0.4;}<\/style><\/defs><g id=\"Layer_2\" data-name=\"Layer 2\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><polygon class=\"p172cd192d76\" points=\"0 0 1000 64 0 64 0 0\"><\/polygon><polygon class=\"p172cd192d77\" points=\"0 64 1000 0 1000 64 0 64\"><\/polygon><polygon class=\"p172cd192d78\" points=\"0 32 0 64 1000 64 0 32\"><\/polygon><\/g><\/g><\/svg><\/div>\n\t<div class=\"tve-cb\" data-css=\"tve-u-19b0ff681e6\" style=\"\"><div class=\"thrv_wrapper thrv_text_element dynamic-group-kbmd4fci\" data-css=\"tve-u-19b0ff681e8\" style=\"width: 40px;\"><div class=\"tcb-plain-text\" data-css=\"tve-u-19b0ff681ec\" style=\"\">1<\/div><\/div><div class=\"thrv_wrapper thrv_text_element dynamic-group-kbmd4nnm\" data-css=\"tve-u-19b0ff681ea\" style=\"\"><h3 style=\"\" data-css=\"tve-u-19b0ff681f2\" class=\"\"><a href=\"https:\/\/linquacert.com\/wp-content\/uploads\/2020\/04\/ISO17100_Zertifizierungsanforderungen_LinquaCert_2015-08-25.pdf\" target=\"_blank\" class=\"\" style=\"outline: none;\" data-css=\"tve-u-19b0ff681f1\"><strong>ISO 17100:2015<\/strong>&nbsp;\u2013 Neue Anforderungen und Umsetzung in die Zertifizierungspraxis<\/a><\/h3><\/div><\/div>\n<\/div><\/div><\/div><div class=\"tcb-flex-col\" data-css=\"tve-u-19b0ff681f5\" style=\"\"><div class=\"tcb-col\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad dynamic-group-kbmd56np\" data-css=\"tve-u-19b0ff681e3\" style=\"\">\n\t<div class=\"tve-content-box-background\" style=\"\" data-css=\"tve-u-19b0ff681e4\" data-ct-name=\"Shuffle\" data-ct=\"fancydivider-37414\" data-element-name=\"Fancy Divider\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 64\" data-position=\"top\" data-ct=\"37414\" decoration-type=\"Shuffle\" class=\"svg-shape-top\" width=\"100%\" preserveAspectRatio=\"none\" data-css=\"tve-u-19b0ff681e5\" style=\"\"><defs><style>.p172cd192d76{opacity:0.2;}.p172cd192d77{opacity:0.4;}<\/style><\/defs><g id=\"Layer_2\" data-name=\"Layer 2\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><polygon class=\"p172cd192d76\" points=\"0 0 1000 64 0 64 0 0\"><\/polygon><polygon class=\"p172cd192d77\" points=\"0 64 1000 0 1000 64 0 64\"><\/polygon><polygon class=\"p172cd192d78\" points=\"0 32 0 64 1000 64 0 32\"><\/polygon><\/g><\/g><\/svg><\/div>\n\t<div class=\"tve-cb\" data-css=\"tve-u-19b0ff681e6\" style=\"\"><div class=\"thrv_wrapper thrv_text_element dynamic-group-kbmd4fci\" data-css=\"tve-u-19b0ff681e8\" style=\"width: 40px;\"><div class=\"tcb-plain-text\" data-css=\"tve-u-19b0ff681ec\" style=\"\">2<\/div><\/div><div class=\"thrv_wrapper thrv_text_element dynamic-group-kbmd4nnm\" data-css=\"tve-u-19b0ff681ea\" style=\"\"><h3 class=\"\" data-css=\"tve-u-19b0ff681f3\" style=\"\"><a class=\"\" data-css=\"tve-u-19b0ff681f1\" href=\"https:\/\/linquacert.com\/wp-content\/uploads\/2020\/06\/ISO9001_ISO17100_Vergleich_LinquaCert.pdf\" style=\"outline: none;\" target=\"_blank\"><strong>Gegenu\u0308berstellung der Anforderungen ISO 9001 -&gt; 17100<\/strong><\/a><\/h3><\/div><\/div>\n<\/div><\/div><\/div><div class=\"tcb-flex-col\" style=\"\" data-css=\"tve-u-19b0ff681f7\"><div class=\"tcb-col dynamic-group-kbmd5i6c\" data-css=\"tve-u-189e5c515e1\"><div class=\"thrv_wrapper thrv_contentbox_shortcode thrv-content-box tve-elem-default-pad dynamic-group-kbmd56np\" data-css=\"tve-u-19b0ff681dd\" style=\"\">\n\t<div class=\"tve-content-box-background\" style=\"\" data-css=\"tve-u-19b0ff681de\" data-ct-name=\"Shuffle\" data-ct=\"fancydivider-37414\" data-element-name=\"Fancy Divider\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 64\" data-position=\"top\" data-ct=\"37414\" decoration-type=\"Shuffle\" class=\"svg-shape-top\" width=\"100%\" preserveAspectRatio=\"none\" data-css=\"tve-u-19b0ff681df\" style=\"\"><defs><style>.p172cd192d76{opacity:0.2;}.p172cd192d77{opacity:0.4;}<\/style><\/defs><g id=\"Layer_2\" data-name=\"Layer 2\"><g id=\"Layer_1-2\" data-name=\"Layer 1\"><polygon class=\"p172cd192d76\" points=\"0 0 1000 64 0 64 0 0\"><\/polygon><polygon class=\"p172cd192d77\" points=\"0 64 1000 0 1000 64 0 64\"><\/polygon><polygon class=\"p172cd192d78\" points=\"0 32 0 64 1000 64 0 32\"><\/polygon><\/g><\/g><\/svg><\/div>\n\t<div class=\"tve-cb\" data-css=\"tve-u-19b0ff681e1\" style=\"\"><div class=\"thrv_wrapper thrv_text_element dynamic-group-kbmd4fci\" data-css=\"tve-u-19b0ff681e9\" style=\"width: 40px;\"><div class=\"tcb-plain-text\" data-css=\"tve-u-19b0ff681ed\" style=\"\">3<\/div><\/div><div class=\"thrv_wrapper thrv_text_element dynamic-group-kbmd4nnm\" data-css=\"tve-u-19b0ff681eb\" style=\"\"><h3 style=\"\" data-css=\"tve-u-19b0ff681f4\" class=\"\"><a href=\"https:\/\/linquacert.com\/wp-content\/uploads\/2020\/04\/ISO17100_Erfahrungen_tekom2015.pdf\" target=\"_blank\" class=\"\" style=\"outline: none;\">Vortrag von Herrn Markus Kukla:&nbsp;<strong>ISO 17100 Erfahrungen<\/strong><\/a><\/h3><\/div><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"thrive-group-edit-config\" style=\"display: none !important\">__CONFIG_group_edit__{\"kbmd4fci\":{\"name\":\"All Number(s)\",\"singular\":\"-- Text %s\"},\"kbmd4nnm\":{\"name\":\"All Title(s)\",\"singular\":\"-- Text %s\"},\"kbmd4ypn\":{\"name\":\"All Paragraph(s)\",\"singular\":\"-- Text %s\"},\"kbmd56np\":{\"name\":\"All Content Box(s)\",\"singular\":\"-- Content Box %s\"},\"kbmd5i6c\":{\"name\":\"All Column(s)\",\"singular\":\"-- Column %s\"},\"kbmd5k7e\":{\"name\":\"All Columns(s)\",\"singular\":\"-- Columns %s\"}}__CONFIG_group_edit__<\/div><div class=\"thrive-local-colors-config\" style=\"display: none !important\">__CONFIG_local_colors__{\"colors\":{},\"gradients\":{}}__CONFIG_local_colors__<\/div><\/div><div class=\"thrv_wrapper thrv_text_element\"><h2 data-end=\"8699\" data-start=\"8500\" class=\"\"><span style=\"font-size: 28px !important;\" data-css=\"tve-u-19b0ff6e51c\">Wie setzen Zertifizierungsstellen ISO\/IEC 17021 praktisch um?<\/span><\/h2><p data-end=\"8699\" data-start=\"8500\"><a href=\"https:\/\/linquacert.com\/iso17021\/\" target=\"_blank\"><strong data-end=\"8517\" data-start=\"8500\">ISO\/IEC 17021<\/strong><\/a> ist die zentrale Norm, die daf\u00fcr sorgt, dass <strong data-end=\"8696\" data-start=\"8563\">Zertifizierungsstellen f\u00fcr Managementsysteme weltweit nach einheitlichen, transparenten und vertrauensw\u00fcrdigen Kriterien arbeiten<\/strong>.<\/p><p data-end=\"8969\" data-start=\"8701\">F\u00fcr Unternehmen bedeutet das:<br data-start=\"8730\" data-end=\"8733\">Ein Zertifikat von einer nach ISO\/IEC 17021 arbeitenden und akkreditierten Zertifizierungsstelle ist <strong data-end=\"8875\" data-start=\"8834\">mehr als nur ein Logo auf der Website<\/strong> \u2013 es ist ein starkes Signal f\u00fcr <strong data-end=\"8968\" data-start=\"8908\">Seriosit\u00e4t, Compliance und gelebtes Qualit\u00e4tsbewusstsein<\/strong>.<\/p><p data-end=\"9011\" data-start=\"8971\">Wenn du m\u00f6chtest, kann ich als N\u00e4chstes:<\/p><ul data-end=\"9234\" data-start=\"9013\"><li data-end=\"9124\" data-start=\"9013\"><p data-end=\"9124\" data-start=\"9015\">eine <strong data-end=\"9040\" data-start=\"9020\">Meta-Description<\/strong> und <strong data-end=\"9070\" data-start=\"9045\">SEO-optimierten Titel<\/strong> f\u00fcr diesen Blogartikel auf Deutsch formulieren oder<\/p><\/li><li data-end=\"9234\" data-start=\"9125\"><p data-end=\"9234\" data-start=\"9127\">den Text f\u00fcr eine bestimmte Zielgruppe anpassen (z. B. f\u00fcr Zertifizierungsstellen, Berater oder Endkunden).<\/p><\/li><\/ul><\/div>","tve_custom_css":"@media (min-width: 300px){.tcb-post-list[data-css=\"tve-u-16ecb5f152b\"] .post-wrapper.thrv_wrapper { width: calc(33.3333% - 13.3333px); }.tcb-post-list[data-css=\"tve-u-16ecb5f152b\"] .post-wrapper.thrv_wrapper:nth-child(n+4) { margin-top: 20px !important; }.tcb-post-list[data-css=\"tve-u-16ecb5f152b\"] .post-wrapper.thrv_wrapper:not(:nth-child(n+4)) { margin-top: 0px !important; }.tcb-post-list[data-css=\"tve-u-16ecb5f152b\"] .post-wrapper.thrv_wrapper:not(:nth-child(3n)) { margin-right: 20px !important; }.tcb-post-list[data-css=\"tve-u-16ecb5f152b\"] .post-wrapper.thrv_wrapper:nth-child(3n) { margin-right: 0px !important; }[data-css=\"tve-u-19b0ff3f856\"] { --tcb-local-color-2410f: var(--tcb-skin-color-9); --tcb-local-related-2410f: --tcb-skin-color-9; --tcb-local-default-2410f: rgb(240,246,251); --tcb-local-color-3313f: var(--tcb-skin-color-4); --tcb-local-related-3313f: --tcb-skin-color-4; 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