Since the introduction of the norm EN 15038:2006 and the first certification projects in 2007, the significance of independent certification has continually increased. So the certificate according to EN 15038 stands for consistently high translation quality, which is confirmed annually by external audits.
With the “Cockpit” of the audit report you also receive a potential evaluation of your company. In the scope of the certification, of course the basic fulfilment of EN 15038 is in the foreground, however, regularly, examples of “Best Practice” are also significant.
Choose LinquaCert, because our pool of auditors brings experience from over 100 certifications at LSP. Even after the introduction of ISO 17100 as a subsequent norm, certifications will still be carried out according to EN 15038 for a transition period of three years.
EN 15038 is structured in a process-oriented way and encompasses the following contents:
- Personnel resources
- Technical resources
- Quality management system
- Project management
- Query processing and implementability
- Agreement between the customer and the translation service provider
- Dealing with project related information from the customer
- Project completion
- Management of translation projects
- Translation process
- Added value services